Frequently Asked Questions

Yes. Send the script, screenshots, error messages, platform details, and desired behavior. Moore Tech can review whether the cleanest path is repair, cleanup, conversion, or a scoped rebuild.

Most projects start with the platform, screenshots, current code if available, and a plain-English description of the workflow. Moore Tech uses that information to define scope, assumptions, deliverables, and the practical quote path before development begins.

Paid product orders are processed through Moore Tech checkout. After purchase, you receive download and licensing instructions by email. NinjaTrader products may require a Machine ID before the license can be activated.

Yes. Product pages include a simple free-trial request form. Submit your name and email, and Moore Tech will follow up with the next step, licensing instructions, or any fit questions needed before access is provided.

Moore Tech supports NinjaTrader, TradeStation, MetaTrader, MultiCharts, TradingView, Interactive Brokers TWS API workflows, and custom trading software outside a single platform when the project needs a broader build.